The Future of HRM in Sri Lanka - Blog 10
Human Resources is evolving rapidly in Sri Lanka with digital technology where the authoritative bodies like CIPM, Ministry of Labor and Foreign Employment, SLIHRM, and TVEC are involved in spreading the standards and proper implications to all the educational to professional levels.
More data and digital tools are being used by businesses to improve their decision-making. Although this is a significant step, HR professionals must also become proficient in the use of emerging technologies, such as data analytics and artificial intelligence (Forbes, 2023).
Integration of AI and Digital Transformation
HR can operate more efficiently by utilizing AI and automation. AI, for instance, may assist with hiring, using chatbots to respond to employees' inquiries, and analyzing employee data to make better decisions. However, HR personnel must have digital skills training for this to work (SHRM,2023).
Rise of Remote and Hybrid Work Models
Remote work became popular after COVID-19, and many Sri Lankan businesses now offer it as a choice. (McKinsey, 2021) This implies HR needs to concentrate on managing remote workers, facilitating online teamwork, and ensuring new hires feel welcome even when working from home.
Workplace Health and Work-Life Harmony
Development of Skills and Ongoing Education
Observance and Moral HR Procedures
HR is subject to additional regulations as a result of new labor legislation and data protection rules. Additionally, HR must ensure that the AI process is impartial and fair when it comes to hiring or employee evaluations. This promotes trust and keeps legal issues at bay. (SHRM,2022)
Below attachments of the News field hold the proofs for AI applications to the Sri Lankan HR field.
Oracle's most recent AI-powered technologies are revolutionizing HR department operations and providing Sri Lankan companies with previously unheard-of chances to improve employee experiences and increase productivity. Oracle's dedication to changing workplace dynamics through intelligent automation and customized experiences is demonstrated by the launch of role-based AI agents and complete AI platforms. Oracle Fusion Cloud Human Capital Management (HCM) now includes new role-based AI agents that are specifically made to assist HR and business executives in improving employee satisfaction and workforce productivity. By automating time-consuming end-to-end processes, these AI agents free up staff members to concentrate on other important tasks that benefit the company. For Sri Lankan companies seeking to update their HR procedures while enhancing employee retention and satisfaction, the timing couldn't be more ideal. (Oracle,2025).
An important turning point in changing workplace dynamics in Sri Lanka was reached with the Generative AI (Gen AI) workshop organized by AHRP in partnership with SHRM. Local HR experts are given cutting-edge methods and resources by this innovative project to fully utilize AI, especially generative AI, throughout the employee lifecycle. The session focuses on real-world applications in performance management, engagement, development, talent acquisition, and management.
Participants become adept in improving HR processes by utilizing Gen AI approaches, which promote flexibility, efficacy, and efficiency. In order to ensure responsible AI adoption, the curriculum also addresses ethical issues and data protection concerns. Participants gain a digital credential upon completion, improving their position in the workplace. (Daily Mirror,2025).
In conclusion, flexible work arrangements, digital technologies, employee care, and ongoing education will all be critical to Sri Lankan HR in the future. To stay on top of these developments and provide efficient support to the organization and its employees, human resources professionals need to be up-to-date and flexible.
References
Daily Mirror (2024) 'AHRP, SHRM to introduce Generative AI workshop for Lankan HR professionals', Daily Mirror, 2 March. Available at: https://www.dailymirror.lk/business-news/AHRP-SHRM-to-introduce-Generative-AI-workshop-for-Lankan-HR-professionals/273-278103 [Accessed: 4 April 2025].
- Deloitte. (2023). 2023 Global Human Capital Trends.
Available at: https://www2.deloitte.com/
- Forbes
Business Council. (2023). 11 Challenges
of Adopting AI in Business. Forbes. Available at: https://www.forbes.com/
- HR
Technologist. (2022). Benefits and
Challenges of AI in HR. Available at: https://www.hrtechnologist.com/
- McKinsey
& Company. (2021). What employees
are saying about the future of remote work. Available at: https://www.mckinsey.com/
Oracle Corporation (2025) Oracle AI Agents Help HR Leaders Reshape the Employee Experience. Available at: https://www.oracle.com/lk/news/announcement/oracle-ai-agents-help-reshape-employee-experience-2025-02-06/ [Accessed: 4 April 2025].
- SHRM.
(2022). Why AI Should Not Replace the
Human Touch in HR. Available at: https://www.shrm.org/
- SHRM.
(2023a). AI and the Future of Work.
Available at: https://www.shrm.org/
- SHRM.
(2023b). State of Employee Mental Health
in the Workplace. Available at: https://www.shrm.org/
- World
Economic Forum. (2023). Future of Jobs
Report 2023. Available at: https://www.weforum.org/
.png)
The future of Human Resource Management (HRM) in Sri Lanka is likely to be shaped by the increasing adoption of technology, such as AI and data analytics, which can streamline recruitment, performance management, and employee engagement. Additionally, with a focus on employee well-being and work-life balance, HR practices will evolve to support a more inclusive and flexible workforce. As the business landscape becomes more globalized, Sri Lankan HRM will also need to emphasize cross-cultural competencies and remote work management. Adaptability to these changes will be key for organizations to stay competitive.
ReplyDeleteAbsolutely! Embracing tech, flexibility, and a global mindset is vital for HRM’s future success in Sri Lanka.
DeleteThank you for the thoughtful comment! Your insights truly highlight key priorities for HRM’s future growth.
ReplyDeleteIts evident that in SL HRM is fast evolving with the integration of digital technologies and AI, helping businesses streamline processes and improve decision-making. As Sri Lankan companies embrace new technologies, they must balance innovation with employee care and legal compliance to foster a productive and healthy work environment.
ReplyDeleteAI and Digitalization will definetely support to improve the future of SL HRM.
ReplyDeleteAs businesses in Sri Lanka embrace digital tools and data-driven strategies, HRM will become more strategic, focusing on talent management, skill development, and fostering inclusive, diverse workplaces.
ReplyDeleteSri Lankan companies now have the opportunity to modernize HR processes with Oracle’s AI-driven solutions and are looking forward to seeing the new era of HRM in Srilanka.
ReplyDeleteThe article discusses the future of HRM in Sri Lanka, highlighting trends like the integration of AI and digital tools, remote work models, and a focus on employee well-being. HR professionals are encouraged to develop digital skills, manage virtual teams, and support continuous learning. Additionally, there is a strong emphasis on ethical HR practices and complying with evolving labor laws. HR in Sri Lanka is moving towards a more tech-driven and flexible approach to meet the changing needs of employees and organizations.
ReplyDelete